Movers | Truck | Hourly Rate | Minimum Hours |
---|---|---|---|
|
| $140/hr | 1 hr + 1 hr travel |
| $150/hr | 3hrs+ 1hr travel |
|
| $190/hr | 5hrs + 1hr travel |
|
| $190/hr | 5hrs + 1hr travel |
Movers | Truck | Hourly Rate | Minimum Hours |
---|---|---|---|
|
| $140/hr | 1 hr + 1 hr travel |
| $150/hr | 3hrs+ 1hr travel |
|
| $190/hr | 5hrs + 1hr travel |
|
| $190/hr | 5hrs + 1hr travel |
*PEAK RATES ABOVE APPLY ON SATURDAY AND OTHER DAYS BETWEEN THE 23RD AND THE END OF THE MONTH, AND FROM THE BEGINNING OF THE MONTH TO THE 3RD.
MID-MONTH SPECIALS APPLY TO THE RATES ABOVE ON WEEKDAYS FROM THE 4TH TO 22ND OF THE MONTH.
The relocation
The relocation of over-sized, overweight, or high-risk items such as pianos, large-screen televisions, and large aquariums will usually be subject to surcharges, especially where stairs are involved. Surcharges will also apply in cases where entrance ways and stairwells are too small to allow passage and furniture must be hoisted up the outside of the building to upper levels. These surcharges are to cover the increased risks on our insurance and on our employees.
Public Holidays
There is a 100% surcharge for moving on public holidays (New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labor Day, Thanksgiving Day, Christmas Day, Boxing Day).
Overnights
Sometimes the contents of the home must be stored in the truck overnight. This can occur when the closing on a new home is delayed or often in long distance relocation where the crew loads the truck one day and can’t unload at the new location until the following day. In such cases, an overnight storage fee of $100 or one hour at the contracted rate (whichever is greater) will be charged.
Payments
Payment for services rendered is usually requested in the form of cash or bank draft. Invoicing is available at 30 day terms to government departments or for contracted / ongoing services provided to corporate clients.
Cancellation
Cancellation requests must be made by email or certified mail. Cancellation fees will apply when bookings are cancelled or postponed within 30 days of the scheduled move date. An administrative fee of $75 will apply if a booking for a move is cancelled within 30 days of the scheduled move date. A cancellation fee equal to half of the minimum charge will apply if a booking for a move is cancelled within 10 days of a scheduled move date. The full minimum charge will apply for any cancellation made within 48 hours of the scheduled start time of the move. Cancellation fees may be fully or partially waived, at the discretion of management, in cases where the customer is rescheduling their move for a later date.